Patient & Visitor Guide

We look forward to working with you as you begin your haemodialysis journey. Our goal is to help you enjoy your best quality of life. Harmoni strives to help all patients to improve their quality of life. From our Patient Relations Officer to the highly skilled clinical care team, we work in unison to meet your needs and improve your general well-being.

If you don’t find the answers to your questions here, please speak to our Patient Relations Officer or a member of our clinical team.

Your Treatment - Preparing For Your Visit

At Harmoni Hemodialisis, we are very serious about ensuring the safety, comfort and well-being of our patients. As a result, we go through a series of procedures when you arrive at the clinic.

Do your part in preventing infection. In an effort to prevent the outspread of communicable diseases, a nurse will take your temperature and weight, and will ask you a series of questions upon your arrival. Following that, you will be examined by a doctor to observe your health.

Be sure to answer all questions truthfully and alert our team members if you have any symptoms including :

Coughing and/or breathlessness

Fever and/or body aches

Nausea and/or vomiting

Sore throat and/or nasal congestion

Diarrhoea

Headache

Your chaperone/family member must sign in as a visitor and be examined in a similar way as you. This will help protect you and other patients from the risk of infection and communicable illnesses whilst receiving treatment at Harmoni Hemodialisis.